Hi my husband and I went to Applebee's on Oakland Park in lauderhill a little more than...

GetHuman-natblk's customer service issue with Applebees from January 2019

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The issue in GetHuman-natblk's own words
Hi my husband and I went to Applebee's on Oakland Park in lauderhill a little more than a week ago. We decided to do the all you can eat menu. The waitress never told us that we couldn't share but I wasn't really hungry anyway so I just decided to nibble on my husband's fries. The manager came out with the second plate and said to us ma'am where's your food. I said I'm not eating I'm sharing with my husband she went on very loudly that we couldn't share that this is not Golden corral it be all you can eat. My husband later ordered another item which we would later take home. Anywhere I called her back and asked her to explain to me why I can't share my husband's food. So she went on to explain to me that we have to but two all you can eat to. share buy this time I said that you'll should explain everything to people first see this time the waitress was very very ride and said to us "well next time go to an all you can eat then!!!"" I was like what? I ask the manager what's that she apologized for the waitress and continued to serve us after that. The waitress never came back not even to apologise and when the bill came there was a mistake we were being charged$*:** for something we didn't use. Anyway no one ever came to change the bill so we just paid and left but this was the first and worst customer service I ever received
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Customer service issue
Reported by GetHuman-natblk
Jan 16th, 2019 - 9 mons ago
I have an issue with Applebees too
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Seen by 5 customers so far
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GetHuman-natblk started working on this issue
Jan 16th 3:50pm