My husband and I went to the Allen Park Michigan location last night around *** we were...
GetHuman1913454's customer service issue with Applebees from January 2019
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The issue in GetHuman1913454's own words
My husband and I went to the Allen Park Michigan location last night around *** we were sat as soon as we arrived it took a few minutes for our waitress to greet us which I understand it was a Sunday evening but then she took our drink order and asked if we were ready to order our food which we were we gave her our order my husband order a drink which took about ** minutes to get then she came back to the table and said are you ready to order we said we already gave you our order she was like oh ya I took the menu.. I was a bit concerned because we had already been waiting about ** minutes and still haven’t received our food. When the food finally came it was a little different then what we ordered we just ate because we were starving but they forgot the French onion soup which was supposed to come out first they finally brought it after we were almost done eating I told them never mind on the soup we were finished eating.. we then revived our bill which was wrong the fixed it but it was just a bad experience all the way around I was very disappointing I feel as if I wasted my Christmas gift card I had received from my family.. PS: I think the entire issue was because when she took our order she didn’t write anything down and I honestly think she forgot it and just tried to wing it very disappointed I enjoy Applebee’s but probably won’t be back for a while.
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