Me and my wife visit there all the time and we were very rudely disrespected and we wer...

GetHuman744513's customer service issue with Applebees from June 2018

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Me and my wife visit there all the time and we were very rudely disrespected and we were very disappointed in the service tonight we spend good money there every weekend with our kids we ordered two for ** and the ribs came out very hard and old and then a customer service relations myself me and my wife we asked her which the manager was Christine boner do they have a better selection she told us very rudely know and it was **:** and that's how they came out and we didn't have to buy them we can either accept them or leave and I thought being a customer relations the customer is always right spending $*** is really a lot of money but if we love the service and down there all the time it wasn't the money issue it was the disrespect and a very unaware customer relations skills that she displayed I would like to just only say for that type of service we won't be coming back if that's what we have to put up with I've eaten Applebee's me and my family for many years now and I Can Only Imagine and the past I hope Applebee's with Shirley contract us with an apology and any way that they feel them to be right to represent the Applebee's that I know so that we can continue to dine in with the excellent service that I've known y'all have displayed in the past hoping to hear from you Robert Davis and Rhonda Davis thank you
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Applebees

Customer service issue
Reported by GetHuman744513
Jun 3rd, 2018 - 2y ago
I have an issue with Applebees too
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Seen by 3 customers so far
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Timeline
GetHuman744513 started working on this issue
Jun 3rd, 2018 6:14am
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Jun 5th, 2018 9:18pm