I previously had an Apple ID that needed to be recovered. During the wait to recover t...

GetHuman1385443's customer service issue with AppleCare from October 2018

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The issue in GetHuman1385443's own words
I previously had an Apple ID that needed to be recovered. During the wait to recover the is, a new phone was purchased but I could wait for to recover my old ID. A new one was set up. On my Tmobile account, I also had asecond line with an iPhone for a child that was inactive and linked to the old Apple ID. Both phones are active and I need to ensure the second line for the child is linked to my current Apple ID.
GetHuman1385443 did not yet indicate what AppleCare should do to make this right.
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AppleCare

Customer service issue
Reported by GetHuman1385443
Oct 21st, 2018 - a mon ago
I have an issue with AppleCare too
Not resolved
Seen by 2 customers so far
Similar issue to 629 others
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Timeline
GetHuman1385443 started working on this issue
Oct 21st 1:50pm