I was into an Apple store on **** with my iPhone * with an issue with not connecting to...

GetHuman1033125's customer service issue with AppleCare from August 2018

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The issue in GetHuman1033125's own words
I was into an Apple store on **** with my iPhone * with an issue with not connecting to cellular data and not charging. They said it was eligible for free replacement however they sent it in. Then today (****) we got an email saying that the charge will be $*** because they found “third party parts”. We have had the phone for a year and never took it any where to get fixed. So if they found this parts they would be from your own manufacturer.
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Customer service issue
Reported by GetHuman1033125
Aug 24th, 2018 - 4 mons ago
I have an issue with AppleCare too
Not resolved
Seen by 2 customers so far
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GetHuman1033125 started working on this issue
Aug 24th 8:52pm