I was into an Apple store on **** with my iPhone * with an issue with not connecting to...

GetHuman1033125's customer service issue with AppleCare from August 2018

2 views
 | 
403 similar
 | 
0 following
Help with my AppleCare issue
First: share to improve GetHuman1033125's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1033125 to get a AppleCare rep on the line!
Always use the GetHuman Phone tocall AppleCare. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1033125 may need:
Where was the item purchased, Order number, Billing address, and Name on the account
The issue in GetHuman1033125's own words
I was into an Apple store on **** with my iPhone * with an issue with not connecting to cellular data and not charging. They said it was eligible for free replacement however they sent it in. Then today (****) we got an email saying that the charge will be $*** because they found “third party parts”. We have had the phone for a year and never took it any where to get fixed. So if they found this parts they would be from your own manufacturer.
GetHuman1033125 did not yet indicate what AppleCare should do to make this right.
I have an issue with AppleCare too
How GetHuman1033125 fixed the problem
We are waiting for GetHuman1033125 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AppleCare's attention and get better help faster. Tap below to get started.
Having AppleCare issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AppleCare email you?
This email address isn't valid
Follow this issue
See how GetHuman1033125 fixes it.
This email address isn't valid

AppleCare

Customer service issue
Reported by GetHuman1033125
Aug 24th, 2018 - 4 mons ago
I have an issue with AppleCare too
Not resolved
Seen by 2 customers so far
Similar issue to 403 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1033125 started working on this issue
Aug 24th 8:52pm