Hi.. My Iphone XS Max was stolen on the ********** at my house and immediately it was s...

GetHuman-bodmasho's customer service issue with Apple from July 2021

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The issue in GetHuman-bodmasho's own words
Hi.. My Iphone XS Max was stolen on the ********** at my house and immediately it was switched off. The following day it was unlocked and the culprits changed my apple id password: These are the following particulars i used on that iphone: Apple id :*****@***.com: Password: Kutlwano****. I dont have its serial numbers. I dont know how you can help me trace my iphone back. I am residing in Botswana. I wonder why i cudn't log into my icloud account, and realised it was changed and a confirmation email was sent into my gmail account.

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Apple

Customer service issue
Reported by GetHuman-bodmasho
Jul 9th, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 2951 others
0 customers following this

Timeline

GetHuman-bodmasho started working on this issue
Jul 9th 7:07am
GetHuman-bodmasho indicated the issue is not fixed yet.
Jul 13th 6:33am