My iPhone XR has been compromised, they are making their phone and*or computers appear...

GetHuman6302365's customer service issue with Apple from July 2021

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The issue in GetHuman6302365's own words
My iPhone XR has been compromised, they are making their phone and*or computers appear to be my phone. They have all my info now including bank accounts, contacts, private info, photos, etc. they are changing my contacts to where they have *AndSomeNumbersFollowingTheirNamesRearrangingPhotos etc. etc. etc.PleaseHelpMe.IHaveDoneACompleteResetOnMyPhone threeTimesAndIt’sNotFixed. The apps keep returning and my phone is still hacked. I want to completely secure my phone and re download the software, etc.

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Apple

Customer service issue
Reported by GetHuman6302365
Jul 7th, 2021 - 3 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 2945 others
0 customers following this

Timeline

GetHuman6302365 started working on this issue
Jul 7th 4:09am