iPhone * Plus won’t turn on so went to get a battery replacement. It turned on for a co...

GetHuman5019384's customer service issue with Apple from July 2020

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The issue in GetHuman5019384's own words
iPhone * Plus won’t turn on so went to get a battery replacement. It turned on for a couple hours and then completely shut down again. Went in again and they said it wasn’t the batter that was the problem, it was the cable. It burnt out the battery. So they changed the cable and battery both. I brought it back and my phone was on when they gave it to me. But same thing happened again. Charger works but it won’t charge and phone just died again and won’t turn on. What can the problem be?

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Apple

Customer service issue
Reported by GetHuman5019384
Jul 1st, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3390 others
0 customers following this

Timeline

GetHuman5019384 started working on this issue
Jul 1st 10:32pm

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