iPhone * Plus won’t turn on so went to get a battery replacement. It turned on for a co...
GetHuman5019384's customer service issue with Apple from July 2020
Help with my Apple issue
First: share to improve GetHuman5019384's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5019384 may need:
Order number, Billing address, Apple ID, and Phone number on account
The issue in GetHuman5019384's own words
iPhone * Plus won’t turn on so went to get a battery replacement. It turned on for a couple hours and then completely shut down again. Went in again and they said it wasn’t the batter that was the problem, it was the cable. It burnt out the battery. So they changed the cable and battery both. I brought it back and my phone was on when they gave it to me. But same thing happened again. Charger works but it won’t charge and phone just died again and won’t turn on. What can the problem be?
GetHuman5019384 did not yet indicate what Apple should do to make this right.
I have an issue with Apple too
How GetHuman5019384 fixed the problem
We are waiting for GetHuman5019384 to fix the problem and share the solution with the rest of us customers.
Please help with my Apple issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Apple customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.