I'm returning the ipad cover. Is it to be returned by FedX only?

GetHuman-dlbsjb's Refunds and Returns issue with Apple from December 2019

Help with my Apple issue
The issue in GetHuman-dlbsjb's own words
The problem: I'm returning the ipad cover. Is it to be returned by FedX only?

GetHuman-dlbsjb did not yet indicate what Apple should do to make this right.

How GetHuman-dlbsjb fixed the problem
I took it into BestBuy and had the geeksquad show me how to delete personal info from ipad mini to return it to Apple for trade in. I'm a novice and your online instructions were confusing to me.
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Apple

Refunds and Returns issue
Reported by GetHuman-dlbsjb
Dec 19th, 2019 - a year ago
Fixed
GetHuman-dlbsjb shared how to fix
Seen by 8 customers so far
Similar issue to 2495 others
0 customers following this
Items needed
Order number
Billing address
Apple ID
Phone number on account

Timeline

GetHuman-dlbsjb started working on this issue
Dec 19th, 2019 7:41pm
GetHuman-dlbsjb confirmed the issue is fixed. Hooray!
Dec 21st, 2019 1:15am
GetHuman-dlbsjb confirmed the issue is fixed. Hooray!
Dec 21st, 2019 1:26am

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