Was trying to connect to internet using personal hotspot wasn't showing up -- restarted...

GetHuman3437397's customer service issue with Apple from August 2019

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The issue in GetHuman3437397's own words
Was trying to connect to internet using personal hotspot wasn't showing up -- restarted computer but didn't immediately provide password for guest user -- screen went blank -- finally could restart but up came recovery information which now I need explained and walked through
GetHuman3437397 did not yet indicate what Apple should do to make this right.
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Customer service issue
Reported by GetHuman3437397
Aug 17th, 2019 - 4 mos ago
I have an issue with Apple too
Not resolved
Seen by 2 customers so far
Similar issue to 6072 others
0 customers following this
GetHuman3437397 started working on this issue
Aug 17th 12:08am