Was trying to connect to internet using personal hotspot wasn't showing up -- restarted...

GetHuman3437397's customer service issue with Apple from August 2019

Help with my Apple issue
First: share to improve GetHuman3437397's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3437397 may need:
Order number, Billing address, Apple ID, and Phone number on account
The issue in GetHuman3437397's own words
Was trying to connect to internet using personal hotspot wasn't showing up -- restarted computer but didn't immediately provide password for guest user -- screen went blank -- finally could restart but up came recovery information which now I need explained and walked through
GetHuman3437397 did not yet indicate what Apple should do to make this right.
I have an issue with Apple too
How GetHuman3437397 fixed the problem
We are waiting for GetHuman3437397 to fix the problem and share the solution with the rest of us customers.
Please help with my Apple issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Apple customer problems.
How Do I Get Device Support from Apple?How Do I Recover My Apple Account?How Do I Get a Refund from Apple?How Do I Make a Warranty Claim with Apple?
Do you have a customer issue as well?
We can help you get Apple's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Apple issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Apple

Customer service issue
Reported by GetHuman3437397
Aug 17th, 2019 - 4 mos ago
I have an issue with Apple too
Not resolved
Seen by 2 customers so far
Similar issue to 6072 others
0 customers following this
Timeline
GetHuman3437397 started working on this issue
Aug 17th 12:08am