Apple did not recognize my Apple ID so I had to create a brand new apple to finish the...

GetHuman-keepitki's customer service issue with Apple from June 2019

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The issue in GetHuman-keepitki's own words
Apple did not recognize my Apple ID so I had to create a brand new apple to finish the set up process on my brand new *S *** GB. Strangely after a about a week, my apple ID it didn't recognize suddenly showed up on the screen along with the new one. While it downloaded some info from the cloud it does not back up to the Cloud storage I've been paying for every month for the past * years! I need access to my cloud storage I pay for without deleting anything so I can back up my phone.
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Customer service issue
Reported by GetHuman-keepitki
Jun 13th, 2019 - 4 mons ago
I have an issue with Apple too
Not resolved
Seen by 3 customers so far
Similar issue to 5124 others
0 customers following this
GetHuman-keepitki started working on this issue
Jun 13th 5:43am