NOT FIXED Help. Case with Apple since December. Cannot call or receive calls. Apple please email. Hackers took over my iCloud

GetHuman2597384's customer service issue with Apple from March 2019

Help with my Apple issue
The issue in GetHuman2597384's own words
NOT FIXED**To save my identity- my businesses, my life, my devices, my energy, my time ... NOT FIXED**I accidentally pushed Fixed.*This issue is NOT FIXED!**Help .*Not Resolved!!!*Case since December! *G*Hackers have taken over phone *I cannot accept or make calls************Have had case with Apple for same site since December *Never resolved*Called many many times*Took over all of my businesses*Much fraud*Called Apple Corporate many many many times-begged to speak to official Corporate employee. Apple was ruining and did ruin my life. My businesses are ruined. Hackers destroyed * MacBook pros-* IPhones. External hard drive-all my work-my website. My businesses. Everything. I have NO contacts!!! I was told no every time- just sent to a senior It for @ ***th time whom did not help me at all. Does Apple not have a fraud department? Probably too late now. Case since mid December!!! I begged for help from Apple. Apple ruined my life. Does Apple not have a fraud department? Senior ITs have no clue what they are doing except for Sabrina in Orlando-she was awesome-better than them. They blocked her. No other IT could even figure out how to unblock Sabrina. Sabrina would have the mess figured out in an hour. All other senior ITs had no clue. I need help.*Well, things were great with Sabrina. She was better than them. Since she got blocked in early February-hackers have destroyed my life. I need help. Does Apple not have any kind of law enforcement? Sabrina would be able to figure it out if I could reach her- but one Senior It out of all of Apple. Come on, Apple. Hackers have my iCloud. I have no contacts!!!! No businesses. They have shared my medical records. I have been begging Apple for help. Apple is not at all secure or accountable. Sabrina is only Apple employee that could handle these hackers. Come on Apple. I need help. I don’t want another senior It unless Sabrina-total waste of time. All of this happened after they blocked Sabrina and other ITs were “helping me everyday”.*Does Apple not have law enforcement?*Or have Sabrina-she is competent.*I need help*I have no businesses *They have connected my phone number to all their illegal businesses-*And have my iCloud *I have no accounts*I have nothing*They even took over my business email*They are monitoring me*All that destruction *Every thing happened when “other ITs” were helping me.*Sabrina was better than they were.*I have nothing*Not even contacts*No income*It has been * months *No resolution *Apple ** destroyed computers*$***** software*External hard drive*Destroyed iPhones*My accounts were on all Apple products *I have nothing *Not even any contacts*They have everything *Police don’t know cyber security *And FBI said that they don’t work with people (?)*They said it was an Apple issue.*I am the one being punished for putting my trust in Apple.*Besides Sabrina*In * months*Nobody would help me*I have nothing*Apple please help me*Apple products are not secure*Apple leadership is not accountable.** months *My case is still open*My case is still unresolved *I can’t use my phone*Hackers own everything of mine because of Apple.*I begged for help.*I have nothing *Nothing *Not even my contacts *Total isolation *Ready to jump off the bridge*Nobody will help*I have not worked *Hackers stole my businesses **Doesn’t Apple have a legal department?
NOT FIXED **I have had an unresolved open case with Apple since mid December-*Nobody has done anything *A*Devices destroyed *All accounts stolen*Every stolen*Not even any contacts*See above
NOT FIXED**Help!!!*See above
NOT FIXED **I have always used Apple products since ****.
NOT FIXED**Yes!!!*Worked with an Apple Cyber Security Specialist-cost $*** an hour*Couldn’t afford*I need help!!!!**Why does it keep saying you are waiting for me to fix the issue?*I can’t!*I have tried!*I am on this forum begging for help!!!*It has been * months*I don’t even have contacts!*I can’t even call Apple.*Will someone please have Apple help me.*I have nothing.*Hackers have everything *My number is ***********It is supposed to be suspended *But it is not*Hackers are still using it *Even T mobile can’t handle them*They are monitoring me*All my accounts are gone*I think I can be reached at*R*****@***.com*Unless that one was taken too*I have been begging Apple for help for * month-*My case has been open unresolved for @ * months.*Will someone *Anyone please contact Apple*I need help badly.*Thanks*Rachel d Siegfried *Hackers made up a lot of accounts of me*Linked in, etc*With info they got from Apple devices*I can’t even access “for security reasons”.*They have my businesses.*Someone please contact Apple *Please.*NOT FIXED!!!*Please help!!!!*PLEASE PLEASE *Someone *Anyone *Help!!!*Apple case ***********
How GetHuman2597384 fixed the problem
I cannot receive phone calls anymore*Case has been open for @ * months*I BEGGED to speak to corporate- I was denied. Case still open and unresolved. Hackers have now taken over my iCloud and telephone number. I can’t receive texts, phone calls or email on my own phone. Hackers took EVERYTHING! I have no contacts. I BEGGED to speak to corporate or fraud but was denied.*Apple can’t call me. Bc they waited so long hackers finally took last account I had-my icloud. Gave email
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iPhone * MacBook Pro. Western Digital Mac External Hard Drive
Customer service issue
Reported by GetHuman2597384
Mar 26th, 2019 - 4 years ago
GetHuman2597384 shared how to fix
Seen by 22 customers so far
Similar issue to 4117 others
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GetHuman2597384 started working on this issue
Mar 26th, 2019 4:04pm
GetHuman2597384 confirmed the issue is fixed. Hooray!
Mar 26th, 2019 4:53pm

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