How to understand this is a clone phn or real i phone

GetHuman-dammohar's customer service issue with Apple from March 2019

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The problem: How to understand this is a clone phn or real i phone
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Apple

Customer service issue
Reported by GetHuman-dammohar
Mar 13th, 2019 - 12d ago
I have an issue with Apple too
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Seen by 2 customers so far
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Timeline
GetHuman-dammohar started working on this issue
Mar 13th 4:06pm