I received two emails from the "App store" with a receipt. One is in excess of $** and...

GetHuman2463790's customer service issue with Apple from March 2019

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The issue in GetHuman2463790's own words
I received two emails from the "App store" with a receipt. One is in excess of $** and the other over $**. I do not recognize these purchases and believe they may have been in error or that my account was hacked and is being used. the first one states: "Your order of "**** Diamond: Hago" has been received with Order ID BJAG****ASF". the second says "Your invoice for your orders of "HIdden Objects: Gardens of Time" attached on this email, to view your orders, manage or request a cancellation, please download and open the attached PDF File. I don't recognize these at all.
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Customer service issue
Reported by GetHuman2463790
Mar 12th, 2019 - 5 mons ago
I have an issue with Apple too
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Seen by 6 customers so far
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Items needed
Order number
Billing address
Apple ID
Phone number on account
GetHuman2463790 started working on this issue
Mar 12th 7:20pm