My grandkids have put the password in incorrectly too many times and it says it's disab...
GetHuman1335711's customer service issue with Apple from October 2018
Help with my Apple issue
First: share to improve GetHuman1335711's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1335711's next move: talk to Apple when they open (we'll send a note).
Apple's call center is closed now. We will text or email GetHuman1335711 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1335711 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1335711 may need:
Order number, Billing address, Apple ID, and Phone number on account
The issue in GetHuman1335711's own words
My grandkids have put the password in incorrectly too many times and it says it's disabled and wants me to connect to iTunes I've done that and it will not work
GetHuman1335711 did not yet indicate what Apple should do to make this right.
I have an issue with Apple too
How GetHuman1335711 fixed the problem
We are waiting for GetHuman1335711 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.