I entered my phone* ** (***)***-***** I code was texted to me. It stated invalid.*That...

GetHuman1311411's customer service issue with Apple from October 2018

Help with my Apple issue
The issue in GetHuman1311411's own words
I entered my phone* ** (***)***-***** I code was texted to me. It stated invalid.*That is not good. Do you want a screenshot sent of the code ****. This is regarding an update on Sunday the *th. It messed up my do not disturb feature.
GetHuman1311411 did not yet indicate what Apple should do to make this right.
How GetHuman1311411 fixed the problem
This is not the problem I reported. I reported iPhone do not disturb issue. I set it to favorites. The ringer was silenced for all calls. This happened after the software update prior to the last one.Technician fixed it. By using the shared screen feature. I don't know what he did. I did the same steps as he did. Settings* turn on do not disturb tap favorites only. The one thing I did different was I set my contact menu to my favorites to be open. Thank You for you time. Apple thank you for your help. Happy Holidays.
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Apple

Customer service issue
Reported by GetHuman1311411
Oct 10th, 2018 - 2 years ago
Fixed
GetHuman1311411 shared how to fix
Seen by 6 customers so far
Similar issue to 2081 others
0 customers following this
Items needed
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Timeline
GetHuman1311411 started working on this issue
Oct 10th, 2018 8:23pm
GetHuman1311411 shared this issue with friends on Facebook
Oct 10th, 2018 8:23pm
GetHuman1311411 confirmed the issue is fixed. Hooray!
Oct 12th, 2018 7:41am