I have a problem on my iPhone: when I attempt to respond to or to forward an email, the...
GetHuman775264's customer service issue with Apple from June 2018
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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman775264's own words
I have a problem on my iPhone: when I attempt to respond to or to forward an email, the line* *From: *****@***.com **Does not show up on its own line* instead, it is combined with the Cc*Bcc line such that it appears as follows:**To: “name or company I’m responding to”*Cc*Bcc, From: *****@***.com*Subject: “ ‘’**If I now click on the Cc*Bcc: line, I get the following:*To:*Cc:*Bcc:*From: *****@***.com*Subject**And on first appearance this looks fine and as it should be. However, if I click on the From: *****@***.com line, I am presented a very short list of emails from which to choose from. It appears as follows: first, my email address then the email address of some person or company I know nothing about:**D*****@***.com*Erryn.....@my.minbox.email**If I select Erryn, then that is the email address that shows up on the “From:” line, not my own email address.**Has my iPhone been hacked so that I could send out a message and have Erryn’s name attached to it as opposed to my own?**Maybe my phone now is always sending messages to the recipient I want AND ALSO to this Erryn address.**Neither of these possibilities is what I want. How do I fix this problem?
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