Have appt for June **st for account recovery, thanks very much anyway.
GetHuman-faithsbu's customer service issue with Apple from June 2018
Help with my Apple issue
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-faithsbu's own words
Iphone** was gift from daughter, it was her old phone. Had it set up at Apple store in PA in November but never have been able to get that agents ID removed. Also cannot remember my own password or find a way to create a new one. Just using the phone as calls, text, photos but unable to use any apps. Restricted access due to *Apple agents info still in my phone locking me out.
GetHuman-faithsbu did not yet indicate what Apple should do to make this right.
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How GetHuman-faithsbu fixed the problem
Got agent via telephone before completing this request!
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