Hi when I got my iPhone *s my daughter set up my Apple ID and whatnot and the email add...

GetHuman736713's customer service issue with Apple from May 2018

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The issue in GetHuman736713's own words
Hi when I got my iPhone *s my daughter set up my Apple ID and whatnot and the email address that she used for the App Store in i tunes she set up is different and I hadn’t updated anything recently however when I went to update my apps now I have forgotten the password for my AppStore and I’m pretty sure it’s wayne** but now they locked it and I can’t even unlock it now that I remember what it is because it’s linked to my sons old iPhone * phone number ending in ** which they tell you that you have to verify that number and it was from last year when he had that number we don’t remember the number as he has a different phone and number now . So I am locked out of my AppStore and can’t update any of my apps. And I can’t delete them and repurchase them under a new ID because I’ll loose my stuff . Ugh can anyone look up the old phone number linked to it and tell me what it is or send me a email verification instead of having to remember a phone number we no longer have please

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Customer service issue
Reported by GetHuman736713
May 31st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 93 others
0 customers following this


GetHuman736713 started working on this issue
May 31st, 2018 10:39pm

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