Hi when I got my iPhone *s my daughter set up my Apple ID and whatnot and the email add...

GetHuman736713's customer service issue with Apple from May 2018

2 views | 93 similar | 0 following
Help with my Apple issue
First: share to improve GetHuman736713's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Apple help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman736713 may need:
Order number, Billing address, Apple ID, and Phone number on account
The issue in GetHuman736713's own words
Hi when I got my iPhone *s my daughter set up my Apple ID and whatnot and the email address that she used for the App Store in i tunes she set up is different and I hadn’t updated anything recently however when I went to update my apps now I have forgotten the password for my AppStore and I’m pretty sure it’s wayne** but now they locked it and I can’t even unlock it now that I remember what it is because it’s linked to my sons old iPhone * phone number ending in ** which they tell you that you have to verify that number and it was from last year when he had that number we don’t remember the number as he has a different phone and number now . So I am locked out of my AppStore and can’t update any of my apps. And I can’t delete them and repurchase them under a new ID because I’ll loose my stuff . Ugh can anyone look up the old phone number linked to it and tell me what it is or send me a email verification instead of having to remember a phone number we no longer have please

GetHuman736713 did not yet indicate what Apple should do to make this right.

How GetHuman736713 fixed the problem

We are waiting for GetHuman736713 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Apple's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Apple issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman736713 fixes it.
This email address isn't valid

Apple

Customer service issue
Reported by GetHuman736713
May 31st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 93 others
0 customers following this

Timeline

GetHuman736713 started working on this issue
May 31st, 2018 10:39pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians