I can’t get alert sound for ringer or text message

GetHuman733612's customer service issue with Apple from May 2018

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The issue in GetHuman733612's own words
The problem: I can’t get alert sound for ringer or text message
GetHuman733612 did not yet indicate what Apple should do to make this right.
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Apple

Customer service issue
Reported by GetHuman733612
May 31st, 2018 - 5 mons ago
I have an issue with Apple too
Not resolved
Seen by 3 customers so far
Similar issue to 84 others
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Timeline
GetHuman733612 started working on this issue
May 31st 1:01am