battery is broken, it won't turn on

GetHuman745907's customer service issue with Apple from June 2018

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Help with my Apple issue
Before contacting them, items GetHuman745907 may need:
Order number, Billing address, Apple ID, and Phone number on account
GetHuman745907's next move: have a Apple rep call.
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The issue and preferred resolution, in GetHuman745907's own words:
The problem I ran into: battery is broken, it won't turn on
I trust that Apple will make this right and come up with a resolution that is fair.
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Apple

Customer service issue
Reported by GetHuman745907
Jun 3rd, 2018 - 3 mons ago
I have an issue with Apple too
Not resolved
Seen by 1 customer so far
Similar issue to 14 others
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Timeline
GetHuman745907 started working on this issue
Jun 3rd 8:26pm