My wife got a message in her email saying, “we notify you of your current transcription...
GetHuman671113's customer service issue with Apple from May 2018
Help with my Apple issue
The issue in GetHuman671113's own words
My wife got a message in her email saying, “we notify you of your current transcription (ID:JBFE-*********) that some one has used your iVloud account for suspicious transactions.” Transaction. Details Wednesday, ** MY ****. We did order a subscription to Spotify premium. This was a credit card transaction of $**.**. We can we do to fix this?
GetHuman671113 did not yet indicate what Apple should do to make this right.
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How GetHuman671113 fixed the problem
I got a call from Apple and they walked me through what to do to fix the problem. I am very pleased with the help they gave me
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