My wife got a message in her email saying, “we notify you of your current transcription...

GetHuman671113's customer service issue with Apple from May 2018

Help with my Apple issue
The issue in GetHuman671113's own words
My wife got a message in her email saying, “we notify you of your current transcription (ID:JBFE-*********) that some one has used your iVloud account for suspicious transactions.” Transaction. Details Wednesday, ** MY ****. We did order a subscription to Spotify premium. This was a credit card transaction of $**.**. We can we do to fix this?
GetHuman671113 did not yet indicate what Apple should do to make this right.
I have an issue with Apple too
How GetHuman671113 fixed the problem
I got a call from Apple and they walked me through what to do to fix the problem. I am very pleased with the help they gave me
Please help with my Apple issue
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Apple

Customer service issue
Reported by GetHuman671113
May 9th, 2018 - a yr ago
I have an issue with Apple too
Fixed
GetHuman671113 shared how to fix
Seen by 10 customers so far
Similar issue to 448 others
0 customers following this
Items needed
Order number
Billing address
Apple ID
Phone number on account
Timeline
GetHuman671113 started working on this issue
May 9th, 2018 11:52pm
GetHuman671113 confirmed the issue is fixed. Hooray!
May 10th, 2018 1:02am