Someone used my Apple ID to download GTA for $**. And i didn’t download and no one know...

GetHuman636243's customer service issue with Apple from April 2018

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Help with my Apple issue
Before contacting them, items GetHuman636243 may need:
Order number, Billing address, Apple ID, and Phone number on account
GetHuman636243's next move: have a Apple rep call.
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The issue and preferred resolution, in GetHuman636243's own words:
Someone used my Apple ID to download GTA for $**. And i didn’t download and no one knows my ID or P***word.
I trust that Apple will make this right and come up with a resolution that is fair.
Help with my Apple issue
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Apple

Customer service issue
Reported by GetHuman636243
Apr 28th, 2018 - 3 mons ago
I have an issue with Apple too
Not resolved
Seen by 3 customers so far
Similar issue to 1198 others
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Timeline
GetHuman636243 started working on this issue
Apr 28th 12:01am