I have a Iwatch * - **mm ** wr which is frozen with the Apple logo on the screen and I...

GetHuman631995's Technical and Service Support issue with Apple from April 2018

Help with my Apple issue
I have a Iwatch * - **mm ** wr which is frozen with the Apple logo on the screen and I am unable to turn off to restart. This is the first time this has happened since it was just updated
I trust that Apple will make this right and come up with a resolution that is fair.
Help with my Apple issue
How GetHuman631995 fixed the problem:
Powered it down and place on charger until fully charged and turned back on
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Apple

Technical and Service Support issue
Reported by GetHuman631995
Apr 26th, 2018 - 3 mons ago
I have an issue with Apple too
Fixed
GetHuman631995 shared how to fix
Seen by 3 customers so far
Similar issue to 1189 others
0 customers following this
Items needed
Order number
Billing address
Apple ID
Phone number on account
Timeline
GetHuman631995 started working on this issue
Apr 26th 6:59pm
GetHuman631995 confirmed the issue is fixed. Hooray!
Apr 27th 8:02pm