I have a Iwatch * - **mm ** wr which is frozen with the Apple logo on the screen and I...

GetHuman631995's Technical and Service Support issue with Apple from April 2018

Help with my Apple issue
The issue in GetHuman631995's own words
I have a Iwatch * - **mm ** wr which is frozen with the Apple logo on the screen and I am unable to turn off to restart. This is the first time this has happened since it was just updated
GetHuman631995 did not yet indicate what Apple should do to make this right.
I have an issue with Apple too
How GetHuman631995 fixed the problem
Powered it down and place on charger until fully charged and turned back on
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Apple

Technical and Service Support issue
Reported by GetHuman631995
Apr 26th, 2018 - 8 mons ago
I have an issue with Apple too
Fixed
GetHuman631995 shared how to fix
Seen by 3 customers so far
Similar issue to 2837 others
0 customers following this
Items needed
Order number
Billing address
Apple ID
Phone number on account
Timeline
GetHuman631995 started working on this issue
Apr 26th 6:59pm
GetHuman631995 confirmed the issue is fixed. Hooray!
Apr 27th 8:02pm