GetHuman Is Helping Get This Fixed
We're guiding and following up with this Apple customer.

Apple ID and iPhone **

Apple

Customer service issue
Reported by GetHuman343406
Dec 29th, 2017 - 2 mons ago
First: items GetHuman343406 may need along the way
Order number
Billing address
Apple ID
Phone number on account
Unfortunately, we don't know GetHuman343406's next move.
At this time, we haven't been able to find an effective way to address Apple issues like this. Our research team has already been notified, and we will reach out to GetHuman343406 if we find a good way to resolve the problem in the next week.
Timeline
GetHuman343406 started working on this issue
Dec 29th, 2017 8:52pm
GetHuman343406 indicated the issue is not fixed yet.
Dec 29th, 2017 10:44pm