submitted an app supporting iap to the app store and submitted the iap along with it. t...

GetHuman3703206's customer service issue with Apple Developer Support from October 2019

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The issue in GetHuman3703206's own words
submitted an app supporting iap to the app store and submitted the iap along with it. they approved the app, but not the iap. at first i thought the issue was the iap was reviewed first so the iap was not ready, so we submitted again. Since then and several builds later, they still won't approve the iap saying the same un helpful message: **Your In-App Purchase products were returned to you because we noticed a changed in business model. Since the Auto-Renewable Subscription In-App Purchase is a new purchasability type, we need to verify the content of your submitted In-App Purchase(s) to make sure it is in compliance with the App Store Review Guidelines Please upload a new binary with the new purchasability type so we can verify purchasability and compliance. **I have asked for more clarification as to what about this message applies to me as a developer as to what needs to be done to get our iap approved, and they have done nothing but reply with the same cut and paste message or flat out respond with a blank email. I need a human to respond to my human questions with human answers.

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Apple Developer Support

Customer service issue
Reported by GetHuman3703206
Oct 4th, 2019 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 392 others
0 customers following this

Timeline

GetHuman3703206 started working on this issue
Oct 4th, 2019 2:51pm
GetHuman3703206 indicated the issue is not fixed yet.
Oct 4th, 2019 7:09pm

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