Anthem refuses to work with their CA behavioral health contracted providers, especially those who do testing with the new testing codes.
GetHuman2599545's customer service issue with Anthem Blue Cross CA from March 2019
Help with my Anthem Blue Cross CA issue
The issue in GetHuman2599545's own words
see above ... I am a contracted provider for Blue Cross. Testing codes were updated as of January *, ****. You have failed to pay me for any of the new codes, even when you have authorized them. I have sent several emails to the Behavioral Health Network relations email and have only gotten an automated response that someone would get back to me within * business days, which has not happened. I do not want an email response. I would appreciate a call back at ***-***-**** from someone who can help me resolve this matter. thank you.
You aren't helping me.
A contracting specialist for Anthem Blue Cross in California can call me.
I have been contracted with you for about ** years. In the past you had wonderful relations with your contracted providers. I have been stunned by your lack of professionalism and responsiveness to this issue.
I have tried everything.
I have an issue with Anthem Blue Cross CA too
How GetHuman2599545 fixed the problem
We are waiting for GetHuman2599545 to fix the problem and share the solution with the rest of us customers.
Please help with my Anthem Blue Cross CA issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.