I have tried to use my Anova Precision Cooker multiple times and it never seems to work...

GetHuman-aprilrot's customer service issue with Anova Precision Cooker from October 2018

3 views
 | 
686 similar
 | 
0 following
Help with my Anova Precision Cooker issue
First: share to improve GetHuman-aprilrot's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aprilrot's next move: talk to Anova Precision Cooker when they open.
Anova Precision Cooker's call center is closed now. We will send GetHuman-aprilrot a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-aprilrot may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-aprilrot's own words
I have tried to use my Anova Precision Cooker multiple times and it never seems to work properly. I end up throwing away every item I have tried. I get the water up to temp by heating up the water on the stove, add my food and the temperature drops. The temp never gets back up to where it is supposed to be. It just continues to drop no matter how high I adjust the temperature on the cooker. This has been the case every time I use it. Currently my temp has dropped from ***, I added food and it has continued to drop over the last hour and is down to ***.
GetHuman-aprilrot did not yet indicate what Anova Precision Cooker should do to make this right.
I have an issue with Anova Precision Cooker too
How GetHuman-aprilrot fixed the problem
We are waiting for GetHuman-aprilrot to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Anova Precision Cooker's attention and get better help faster. Tap below to get started.
Having Anova Precision Cooker issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Anova Precision Cooker email you?
This email address isn't valid
Follow this issue
See how GetHuman-aprilrot fixes it.
This email address isn't valid

Anova Precision Cooker

Customer service issue
Reported by GetHuman-aprilrot
Oct 19th, 2018 - a mon ago
I have an issue with Anova Precision Cooker too
Not resolved
Seen by 3 customers so far
Similar issue to 686 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aprilrot started working on this issue
Oct 19th 1:56pm