The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-kdavisag's own words
Hi, *I purchased a pair of lovely AK Sport shoes a few months ago. Unfortunately, they’re unwearable. The heel cuts into my heel within a few minutes of putting them on. I’ve tried bandaids and padding, even lining the shoes with thick felt furniture pads. I’ve worn them a bit, hoping they’d break in. They’re simply too painful to wear. They’re in mint condition and can possibly be re-sold. I don’t have the sales receipt anymore, but I purchased them from DSW in Downingtown, PA. This is a lot of money to throw away, so I’m hopeful that, under the circumstances, you’d be willing to take them back. I would like to return the shoes for a refund.
GetHuman-kdavisag did not yet indicate what Anneklein.com should do to make this right.
I have an issue with Anneklein.com too
How GetHuman-kdavisag fixed the problem
We are waiting for GetHuman-kdavisag to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.