I purchased a watch in Houston Texas while on vacation. Once I returned home to St. Lo...

GetHuman1611548's customer service issue with Anneklein.com from November 2018

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The issue in GetHuman1611548's own words
I purchased a watch in Houston Texas while on vacation. Once I returned home to St. Louis Missouri, I realized the watch didn't work and one of the hands had fallen off alone with the other accessories. I went to return the watch in St. Louis but was told I had to return it at the location I purchased. I only visit Houston once a year. In Houston now and just tried to exchange the watch. I was told I cannot exchange past ** days and was told to contact Anne Klein directly. Can you please assist?**Shirley Simms****-***-****
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Anneklein.com

Customer service issue
Reported by GetHuman1611548
Nov 23rd, 2018 - 10 mons ago
I have an issue with Anneklein.com too
Not resolved
Seen by 2 customers so far
Similar issue to 15 others
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Timeline
GetHuman1611548 started working on this issue
Nov 23rd, 2018 6:13pm