im so really disapointed with your service , there is not possible to talk with anybody...

GetHuman3806177's Complaint issue with Ann Taylor from October 2019

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Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3806177's own words
im so really disapointed with your service , there is not possible to talk with anybody of customer service.*I place an order * days ago with the *order number is ********** and I use an Coupon you send me by mail wich is valid until *Oct. ** . *one full price item for ** % OFF*when I will go to place my credit card you answer me that the coupon were applied and will reflect at the end*coupon code * ALLINYH*NP*Q at Ann Taylor .com*for my surprise when finish to place the order you charge me the total amount.*Please review that order and recognize my discount or been force to Return my order cause this was a mistake from you why did you send this coupons if you were not place them for the discount,.*im need an answer soon is posible **waiting for your answer

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Ann Taylor

Complaint issue
Reported by GetHuman3806177
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 105 others
0 customers following this

Timeline

GetHuman3806177 started working on this issue
Oct 21st, 2019 9:44pm
GetHuman3806177 indicated the issue is not fixed yet.
Oct 31st, 2019 2:10am
GetHuman3806177 indicated the issue is not fixed yet.
Oct 31st, 2019 3:24am