When I am on Animal Jam Play Wild, It keeps kicking me out of the app. It does it like...

GetHuman-jenngadd's customer service issue with Animal Jam from May 2020

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The issue in GetHuman-jenngadd's own words
I was trying to play the game when all the sudden it kicked me out. ... When I am on Animal Jam Play Wild, It keeps kicking me out of the app. It does it like every * minutes, and it is kind of annoying that it keeps doing that.
IT keeps on doing it and it's taking them awhile to fix my issue. I want to play Animal Jam again.
I want it resolved by maybe AJHQ can look into the app and see whats making it kick me out of the game. I think they can update the app, fix it, and I can play it again hopefully without it kicking me out.
I'm a good customer because i am waiting patiently for them to fix my problem. Though I want it fixed soon.
I'm trying to fix it by logging in and out, But it doesn't seem to work. Maybe you guys can fix this problem possibly?
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Animal Jam

Animal Jam Play Wild
Customer service issue
Reported by GetHuman-jenngadd
May 27th, 2020 - a year ago
Not resolved
Seen by 28 customers so far
Similar issue to 822 others
0 customers following this
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Timeline

GetHuman-jenngadd started working on this issue
May 27th, 2020 9:25pm
GetHuman-jenngadd indicated the issue is not fixed yet.
May 28th, 2020 1:38am
GetHuman-jenngadd indicated the issue is not fixed yet.
May 28th, 2020 1:39am
GetHuman-jenngadd indicated the issue is not fixed yet.
May 28th, 2020 1:39am
GetHuman-jenngadd indicated the issue is not fixed yet.
May 28th, 2020 3:42pm
GetHuman-jenngadd indicated the issue is not fixed yet.
May 28th, 2020 3:48pm
GetHuman-jenngadd indicated the issue is not fixed yet.
May 28th, 2020 3:53pm
GetHuman-jenngadd indicated the issue is not fixed yet.
May 28th, 2020 3:54pm
GetHuman-jenngadd indicated the issue is not fixed yet.
May 28th, 2020 3:56pm
GetHuman-jenngadd indicated the issue is not fixed yet.
Jun 6th, 2020 1:41am
GetHuman-jenngadd indicated the issue is not fixed yet.
Jul 17th, 2020 9:41pm