A few hours ago I purchased the * month Animal Jam membership, and while the Animal Jam...

GetHuman4151250's customer service issue with Animal Jam from December 2019

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The issue in GetHuman4151250's own words
A few hours ago I purchased the * month Animal Jam membership, and while the Animal Jam app was telling me my card was declining, my bank got charged for not only one * month membership, but *! Although I got charged twice my AJ account still says "non-member." I would either like refunds for both of the charges, or I would like to keep the memberships and be on with my day. If I could get some help with my situation ASAP that would be excellent! If needed I can email pictures of the charges that was put on my card.

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Animal Jam

Customer service issue
Reported by GetHuman4151250
Dec 25th, 2019 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 659 others
0 customers following this
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Timeline

GetHuman4151250 started working on this issue
Dec 25th, 2019 8:50pm