I can't buy *** sapphires because when I correctly did what it said it closes and says purchase failed

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I was trying to do something, and ran into a problem.
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Animal Jam

Customer service issue
Reported by GetHuman225444
Nov 15th, 2017 - a yr ago
I have an issue with Animal Jam too
Not resolved
Seen by 3 customers so far
Similar issue to 694 others
0 customers following this
Timeline
GetHuman225444 started working on this issue
Nov 15th, 2017 3:28am
GetHuman225444 indicated the issue is not fixed yet.
Nov 15th, 2017 3:28am