I was playing and randomly I got an alert that my account was suspended for one day for...

GetHuman3219991's Hacked Account issue with Animal Jam from July 2019

Help with my Animal Jam issue
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Before contacting them, items GetHuman3219991 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3219991's own words
I was playing and randomly I got an alert that my account was suspended for one day for bad language.

GetHuman3219991 did not yet indicate what Animal Jam should do to make this right.

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Animal Jam

Hacked Account issue
Reported by GetHuman3219991
Jul 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1776 others
0 customers following this

Timeline

GetHuman3219991 started working on this issue
Jul 9th, 2019 5:37pm