Before contacting them, items GetHuman2600118 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman2600118's own words
My daughter setup a current account awhile ago but never setup the parental account which i was unaware of. We just purchased a recent recurring monthly subscription with and no way for me to manage it as she doesn't know what email she used for the parental account. I am very interested in subscribing but would like to know if i could receive a refund and apply it to the New account that she started and i have also setup the parental account.
GetHuman2600118 did not yet indicate what Animal Jam should do to make this right.
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