Before contacting them, items GetHuman2185430 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman2185430's own words
My name is Lisa Thompson and approximately * months ago I was purchased a * month membership and an animal jam box and a shirt, they were * separate items for Drake Richards and the card I used was in the name Lisa Monkey our address is **** Grapefruit Street apt. **** Brwnsville Texas ***** please look into this situation and respond by mail if possible. We did not receive the shirt we ordered and we paid about $**.** including the price for shipping. I would be just as happy with a refund as I would be to receive the shirt. Thank you very much, Lisa Thompson **
GetHuman2185430 did not yet indicate what Animal Jam should do to make this right.
I have an issue with Animal Jam too
How GetHuman2185430 fixed the problem
We are waiting for GetHuman2185430 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.