No payment was ordered from my PayPal account for my son’s account this month. We have...

GetHuman1956833's customer service issue with Animal Jam from January 2019

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The issue in GetHuman1956833's own words
No payment was ordered from my PayPal account for my son’s account this month. We have a recurring payment. Last month PayPal made a mistake and our payment was late. It was resolved but now the recurring payment seems to have been shut off and I cannot find a way to renew it nor to pay. My son’s account is mixalsiam. I want the account set to recurring payment to be paid the **th of every month. And I want to know how to pay this month’s missed payment.
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Animal Jam

Customer service issue
Reported by GetHuman1956833
Jan 13th, 2019 - 9 mons ago
I have an issue with Animal Jam too
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Seen by 4 customers so far
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Timeline
GetHuman1956833 started working on this issue
Jan 13th 5:23pm