My daughter got "scammed" today of here Cami's frog, * pirate swords, * headdresses, an...

GetHuman1927129's customer service issue with Animal Jam from January 2019

6 views
 | 
883 similar
 | 
0 following
Help with my Animal Jam issue
First: share to improve GetHuman1927129's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1927129's next move: call Animal Jam.
The best way to get your problem resolved is to tap the button below to start calling Animal Jam. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1927129's own words
My daughter got "scammed" today of here Cami's frog, * pirate swords, * headdresses, and * pair of nerd glasses. She specifically told me y** "scammed" her and she really really would love her items back. She loves playing Animal Jam and has already been "scammed before. She is crying in her room and I can't help her. Her user is gillyboo*. Please respond and help as quickly as possible, me and here would very, very, very much appreciate this.
GetHuman1927129 did not yet indicate what Animal Jam should do to make this right.
I have an issue with Animal Jam too
How GetHuman1927129 fixed the problem
We are waiting for GetHuman1927129 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Animal Jam's attention and get better help faster. Tap below to get started.
Having Animal Jam issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Animal Jam email you?
This email address isn't valid
Follow this issue
See how GetHuman1927129 fixes it.
This email address isn't valid

Animal Jam

Customer service issue
Reported by GetHuman1927129
Jan 9th, 2019 - a mon ago
I have an issue with Animal Jam too
Not resolved
Seen by 6 customers so far
Similar issue to 883 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman1927129 started working on this issue
Jan 9th 1:22am