Hello I would like a refund on my old animal jam account membership. (KayleighFin is th...

GetHuman1826674's customer service issue with Animal Jam from December 2018

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The issue in GetHuman1826674's own words
Hello I would like a refund on my old animal jam account membership. (KayleighFin is the account name)I bought it today on Christmas (**********) and instead of clicking decline I clicked accept. I filled out all my information then went to click decline as I realised there would not be much point in me puraching a year long membership. I also then had purchased some things accidentally not realising the transaction went through so I do not mind if those things are removed from the account. I spent roughly £** on this and would like my money back. You are a great service and great company however I don’t use this app very often so accidentally spending that much on a year long membership was a kind of waste of money. So sorry for the inconvenience

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Animal Jam

Customer service issue
Reported by GetHuman1826674
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 776 others
0 customers following this

Timeline

GetHuman1826674 started working on this issue
Dec 25th, 2018 11:22am

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