My parent account had gotten banned because there were jammers that kept on breaking th...

GetHuman-lillya's customer service issue with Animal Jam from December 2018

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The issue in GetHuman-lillya's own words
My parent account had gotten banned because there were jammers that kept on breaking the rule. But please hear me out. Some of the children's accounts had gotten hacked and this person had done some bad things that broke the rules. I am a teacher and I use this game to help these kids. And because it was my parent account that got banned, everyone had lost every single thing that they had. If this hadn't have happen, I would have bought memberships for all the accounts. But since the parent account is banned, i can not. My little daughter has cancer and all she wanted was to play animal jam as a member the rest of her life with her tallgirl*** account. But I guess her dream is good as gone. Please if ya'll at animal jam headquarters have heart, please understand what had happened and get the parent account and the jammers accounts not banned. This would mean a lot to me and my * year old daughter.

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Animal Jam

Customer service issue
Reported by GetHuman-lillya
Dec 15th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 716 others
0 customers following this

Timeline

GetHuman-lillya started working on this issue
Dec 15th, 2018 8:26pm
GetHuman-lillya shared this issue with friends on Facebook
Dec 15th, 2018 8:33pm

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