Why is animal Jam taking money out of my account? I authorized the ** dollar purchase b...

GetHuman1698381's customer service issue with Animal Jam from December 2018

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The issue in GetHuman1698381's own words
Why is animal Jam taking money out of my account? I authorized the ** dollar purchase but I get strange fees sometimes. The other fee I got was “being in a clan”?? It was quite high. I thought that cam with the membership. I’ve never actually paid to be a member because I was told if I spend a certain amount on items you’d already be a member without having to pay a monthly service charge. Am I paying for a general membership ALSO? What are these charges.?
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Animal Jam

Customer service issue
Reported by GetHuman1698381
Dec 5th, 2018 - a mon ago
I have an issue with Animal Jam too
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GetHuman1698381 started working on this issue
Dec 5th, 2018 10:19pm