My son wanted to get a membership tonight. We attempted to buy one month and got an err...

GetHuman1614165's customer service issue with Animal Jam from November 2018

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The issue in GetHuman1614165's own words
My son wanted to get a membership tonight. We attempted to buy one month and got an error stating there was something wrong with the information entered. We tried * times not realizing we were being charged that many times! Of course we want to pay for one month only and have the rest reimbursed. Please fix this issue with your website! Thank you in advance for your quick response and resolution.*Michelle Scott
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Animal Jam

Customer service issue
Reported by GetHuman1614165
Nov 24th, 2018 - 10 mons ago
I have an issue with Animal Jam too
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Seen by 8 customers so far
Similar issue to 623 others
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Timeline
GetHuman1614165 started working on this issue
Nov 24th, 2018 1:24am