I purchased * month of Animal Jam membership - it was advertised as about £*.** but my...

GetHuman-arjurae's customer service issue with Animal Jam from November 2018

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The issue in GetHuman-arjurae's own words
I purchased * month of Animal Jam membership - it was advertised as about £*.** but my PayPal has been charged £**.** (* months membership) for this. I am somewhat annoyed, and this could easily have been a mistake of my own, but nonetheless, I only wanted to try it out for * month and see where I wanted to go from there*if I wanted to continue with full AJ membership. Now I'm £** in the hole over it. I'm not necessarily asking for a refund, but I would prefer to have not ended up in the financial bind I'm now in for it.
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Animal Jam

Customer service issue
Reported by GetHuman-arjurae
Nov 23rd, 2018 - 10 mons ago
I have an issue with Animal Jam too
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Seen by 22 customers so far
Similar issue to 621 others
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Timeline
GetHuman-arjurae started working on this issue
Nov 23rd, 2018 10:56pm