I purchased * month of Animal Jam membership - it was advertised as about £*.** but my...

GetHuman-arjurae's customer service issue with Animal Jam from November 2018

621 similar
1 following
Help with my Animal Jam issue
First: share to improve GetHuman-arjurae's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-arjurae's next move: call Animal Jam.
The best way to get your problem resolved is to tap the button below to start calling Animal Jam. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-arjurae may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman-arjurae's own words
I purchased * month of Animal Jam membership - it was advertised as about £*.** but my PayPal has been charged £**.** (* months membership) for this. I am somewhat annoyed, and this could easily have been a mistake of my own, but nonetheless, I only wanted to try it out for * month and see where I wanted to go from there*if I wanted to continue with full AJ membership. Now I'm £** in the hole over it. I'm not necessarily asking for a refund, but I would prefer to have not ended up in the financial bind I'm now in for it.
GetHuman-arjurae did not yet indicate what Animal Jam should do to make this right.
I have an issue with Animal Jam too
How GetHuman-arjurae fixed the problem
We are waiting for GetHuman-arjurae to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Animal Jam's attention and get better help faster. Tap below to get started.
Having Animal Jam issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-arjurae fixes it.
This email address isn't valid

Animal Jam

Customer service issue
Reported by GetHuman-arjurae
Nov 23rd, 2018 - 10 mons ago
I have an issue with Animal Jam too
Not resolved
Seen by 22 customers so far
Similar issue to 621 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-arjurae started working on this issue
Nov 23rd, 2018 10:56pm