Hi my account Nightwing*** got hacked. I went on my alt account and they were trading p...

GetHuman-redfoo's customer service issue with Animal Jam from September 2018

4 views
 | 
367 similar
 | 
0 following
Help with my Animal Jam issue
First: share to improve GetHuman-redfoo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-redfoo's next move: call Animal Jam.
The best way to get your problem resolved is to tap the button below to start calling Animal Jam. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-redfoo's own words
Hi my account Nightwing*** got hacked. I went on my alt account and they were trading people my items for bad stuff. I think they traded away my red long and my green long. If you could recover these items i would be very happy but if you cant its okay. Whenever i try to log in it glitches out, but now its suspended and i changed the password. Can i get unsuspended please? It wasn't my doing. Thanks.**Sincerely,*Nightwing***
GetHuman-redfoo did not yet indicate what Animal Jam should do to make this right.
I have an issue with Animal Jam too
How GetHuman-redfoo fixed the problem
We are waiting for GetHuman-redfoo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Animal Jam's attention and get better help faster. Tap below to get started.
Having Animal Jam issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Animal Jam email you?
This email address isn't valid
Follow this issue
See how GetHuman-redfoo fixes it.
This email address isn't valid

Animal Jam

Customer service issue
Reported by GetHuman-redfoo
Sep 28th, 2018 - 23d ago
I have an issue with Animal Jam too
Not resolved
Seen by 4 customers so far
Similar issue to 367 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman-redfoo started working on this issue
Sep 28th 1:54am