I was charged six times instead of one time. I should have been charged **.** on my Vis...

GetHuman-pmckerna's customer service issue with Animal Jam from September 2018

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The issue in GetHuman-pmckerna's own words
I was charged six times instead of one time. I should have been charged **.** on my Visa foe my granddaughter Ellie.*I was charged **.** Six times.**I want my Visa reimbursed. I have been emailing you three to five times,**Your phone number is no longer in service.*You have it posted in several places.*No way o can contact you.**I will fir the third time give you my Calgary Canada phone number**-***-***-**** ( home line)*Cell *-***-***-******The last email I received said that I did not send in my zip code.**I explained that because I live in Canada that we gave postal codes instead of zip codes.*I would think that being an international company that someone would know that.**My name is Lucille P McKernan at *** Discovery Rudge Way SW *Calgary , Alberta , Canada*T*H *G* ( Canadian postal code.)**Again home line phone number is *-***-***-*****Cell *-***-***-******I am retired but I have better things to do then email you over and over again.**Please see that someone can fix this so that my Visa only has one change of **.** not SIX**Thanking you in advance.**Please get thus

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Animal Jam

Customer service issue
Reported by GetHuman-pmckerna
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 348 others
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Timeline

GetHuman-pmckerna started working on this issue
Sep 17th, 2018 10:45pm