Before contacting them, items GetHuman983893 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman983893's own words
Hi! I have been playing animal jam for a Very long time. I have used the account Oxolot not to long ago the email we used For that Account was hacked. The email has Been deleted and so as i was logging off, i Locked My account so no one could hack Me. The Next morning i tried logging into The parent account but i couldn't get in Because it was deleted. We've tried Everything to get my account back, Nothing Worked. Is there anyway AJHQ could reset The email for us? The old email used to be: *****@***.com We would really*Like the account back. Thanks
GetHuman983893 did not yet indicate what Animal Jam should do to make this right.
I have an issue with Animal Jam too
How GetHuman983893 fixed the problem
We are waiting for GetHuman983893 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.