the website you gave did not work*and please find all the animal jam generators and dis...

GetHuman-lizzymd's customer service issue with Animal Jam from August 2018

Help with my Animal Jam issue
The issue in GetHuman-lizzymd's own words
the website you gave did not work*and please find all the animal jam generators and disable them because thats how i got hacked.*my usename is : apexlove*my password used to be: puppylove*it is not now. i dont think ii want it any more because i think she*he deleated all my items. my most loved items i had were grey hokey mask i think? i cant rember the color a neon purple long spiked collar and a blue long wist spike. thanks for every thing.
GetHuman-lizzymd did not yet indicate what Animal Jam should do to make this right.
I have an issue with Animal Jam too
How GetHuman-lizzymd fixed the problem
i emailed ajhq and they where very helpful they worked with me and gave me questions like what did i have that they dont show and like how many animals did you have to see if the persion hacked you deleated them. and they also asked my last password was and they saw that i wasnt lying and they gave my account back
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Animal Jam

Customer service issue
Reported by GetHuman-lizzymd
Aug 9th, 2018 - a yr ago
I have an issue with Animal Jam too
Fixed
GetHuman-lizzymd shared how to fix
Seen by 5 customers so far
Similar issue to 254 others
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Timeline
GetHuman-lizzymd started working on this issue
Aug 9th, 2018 5:25pm
GetHuman-lizzymd indicated the issue is not fixed yet.
Aug 9th, 2018 5:28pm
GetHuman-lizzymd indicated the issue is not fixed yet.
Aug 9th, 2018 7:20pm
GetHuman-lizzymd shared this issue with others over email
Aug 9th, 2018 7:21pm
GetHuman-lizzymd shared this issue with others over email
Aug 9th, 2018 7:21pm
GetHuman-lizzymd confirmed the issue is fixed. Hooray!
Aug 13th, 2018 2:38pm