I'm trying to log on to my a.j. play wild account but it's saying " sorry but we can n...

GetHuman-savanaaa's customer service issue with Animal Jam from June 2018

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The issue in GetHuman-savanaaa's own words
I'm trying to log on to my a.j. play wild account but it's saying " sorry but we can not find an account matching that user name and password." Its been giving me different messages for a few days and that was the last one. I worked really hard to get the items I have and spent some money and was just recently able to get a pet so I'm very upset. If you could please help me get my account back my user name is XxsavanaxX**** and my password is assem**.
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Animal Jam

Customer service issue
Reported by GetHuman-savanaaa
Jun 29th, 2018 - 10 mons ago
I have an issue with Animal Jam too
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Seen by 3 customers so far
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GetHuman-savanaaa started working on this issue
Jun 29th, 2018 1:48am