my sons account got hacked and it had * lphd's and ** black long collars and ** black l...

GetHuman-sharpsni's Recover Account issue with Animal Jam from April 2018

10 views
 | 
569 similar
 | 
0 following
Help with my Animal Jam issue
First: share to improve GetHuman-sharpsni's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sharpsni's next move: call Animal Jam.
The best way to get your problem resolved is to tap the button below to start calling Animal Jam. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-sharpsni's own words
my sons account got hacked and it had * lphd's and ** black long collars and ** black long wristband his account name is cj****
GetHuman-sharpsni did not yet indicate what Animal Jam should do to make this right.
I have an issue with Animal Jam too
How GetHuman-sharpsni fixed the problem
We are waiting for GetHuman-sharpsni to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Animal Jam's attention and get better help faster. Tap below to get started.
Having Animal Jam issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Animal Jam email you?
This email address isn't valid
Follow this issue
See how GetHuman-sharpsni fixes it.
This email address isn't valid

Animal Jam

Recover Account issue
Reported by GetHuman-sharpsni
Apr 26th, 2018 - 7 mons ago
I have an issue with Animal Jam too
Not resolved
Seen by 10 customers so far
Similar issue to 569 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman-sharpsni started working on this issue
Apr 26th 5:47am